Research

Kathleen Sebelius’s Rollout Malpractice

Kathleen Sebelius’s Faulty ObamaCare Rollout

Sebelius’s Rosy ObamaCare Implementation Claims Have Yet To Meet Reality

THEN: Health And Human Services (HHS) Secretary Kathleen Sebelius: “So We Are On Track To Flip The Switch On October First And Say To People Come On And Sign Up.” SEBELIUS: “No, I think we’re on target. The data hub has been built and is ready to go. We are testing information flows back and forth. We have got the call center up and running. We have relaunched the website, were having outreach meetings, so we are on track to flip the switch on October 1st and say to people come on and sign up and as you said it is a six-month open enrollment period, so between October 1st and the 31st of March we hope to reach about 7 million people across the country and have them begin to engage and enroll in affordable health care, some for the first time ever.” (WFAA’s ” Daybreak Sunday,” 7/28/13)

NOW: The “More Than $400 Million” ObamaCare Website “Has Thwarted The Efforts Of Millions To Simply Log In.” “For the past 12 days, a system costing more than $400 million and billed as a one-stop click-and-go hub for citizens seeking health insurance has thwarted the efforts of millions to simply log in.” (Robert Pear, Sharon Lafraniere, and Ian Austen, “From The Start, Signs Of Trouble At Health Portal,” The New York Times, 10/13/13)

  • The Obama Administration Was Warned By Senior Officials That The Exchange May Not “Be Ready On Time.” “Confidential progress reports from the Health and Human Services Department show that senior officials repeatedly expressed doubts that the computer systems for the federal exchange would be ready on time, blaming delayed regulations, a lack of resources and other factors.” (Robert Pear, Sharon Lafraniere, and Ian Austen, “From The Start, Signs Of Trouble At Health Portal,” The New York Times, 10/13/13)

THEN: HHS Secretary Kathleen Sebelius: “In Every State In The Country, There Will Be A New Health Marketplace Open For Business October 1.” SEBELIUS: “In every state in the country, regardless of what you hear. In every state in the country, there will be a new health marketplace open for business on October 1. There will be online availability that now is up and running. A website, healthcare.gov that ‘s available in Spanish and English.” (Kathleen Sebelius, Remarks At The San Antonio Metropolitan Health District, San Antonio, TX, 8/10/13)

NOW: Problems With ObamaCare’s Federal Exchange Website Has Triggered Problems In The ObamaCare State Based Exchange Websites. “The identity-checking foul-ups are also triggering problems for state-run exchanges, which rely on the federal system. The problem caused delays last week for users of MNsure, Minnesota’s exchange, as they waited for federal confirmation to create their accounts, said April Todd-Malmlov, MNsure’s executive director. She said the issue in her state was largely resolved by Friday.” (Christopher Weaver, Shira Ovide, and Louise Radnofsky, “Software, Design Defects Cripple Health Care Website,” The Wall Street Journal, 10/6/13)

  • The “Federal Identity Verification Service” Problems Are Impacting The State-Run ObamaCare Exchanges. “The federal government is running the marketplaces for 36 states while 14 states and the District of Columbia are fully running their own marketplaces. But, problems with things like the federal identity verification service are also impacting many state insurance marketplaces.” (Jennifer Corbett Dooren, “Minnesota Health Exchange Reports ID Problems,” The Wall Street Journal’s Washington Wire , 10/7/13)

THEN: HHS Secretary Kathleen Sebelius Said ObamaCare Will Be “An Online Shopping Experience People Have Never Had Before.” SEBELIUS: “Well, on October 1st, Beth, new markets will open in every state in the country. An online shopping experience, which people have never had before, the opportunity to look at plans side by side, insurance coverage, and make a determination among five different levels of coverage.” ( WAGA, 8/13/13)

NOW: “The Second Week Of ObamaCare Enrollment Started A Lot Like The First: With Error Messages.” (Kyle Cheney and Jason Millman, “ObamaCare Exchange Websites Still Full Of Glitches And Errors,” Politico, 10/7/13)

  • The Identified Failures “Prevented Many People From Viewing Any Of Their Insurance Options.” “Todd Park, President Obama’s top technology adviser, said the failure occurred in the part of the Web site that lets people create user accounts at the beginning of the insurance sign-up process. The crash prevented many people from viewing any of their insurance options or gaining access to information on what federal subsidies might be available.” (Michael Shear, “Health Exchange Delays Tied To Software Crash In Early Rush,” The New York Times , 10/8/13)

THEN: HHS Secretary Kathleen Sebelius: “The Enrollment Form Will Be On The Website As Of The First Of October.” SEBELIUS: “Sure, there’s a website called healthcare.gov and the enrollment form will be on the website as of the first of October. People will be able to go on the website healthcare.gov and see plans side by side and compare prices.” ( WTLV, 9/16/13)

NOW: “Coding Problems And Flaws” Continued To Plague The ObamaCare Website “Thwarting Consumers” From Enrolling. “The website is troubled by coding problems and flaws in the architecture of the system, according to insurance-industry advisers, technical experts and people close to the development of the marketplace. Among the technical problems thwarting consumers, according to some of those people, is the system to confirm the identities of enrollees. Troubles in the system are causing crashes as users try to create accounts, the first step before they can apply for coverage.” (Christopher Weaver, Shira Ovide, and Louise Radnofsky, “Software, Design Defects Cripple Health Care Website,” The Wall Street Journal, 10/6/13)